Last updated: November 26th, 2025
Introduction
We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. Unless otherwise specified, the terms “Midi,” “we” or “us” refer to Midi Technologies LLC and its affiliated companies. However, please note that where a Midi company has individually adopted a different privacy policy, terms and conditions and/or legal disclaimers, such document will supersede this Privacy Policy for purposes of such Midi company.
This Privacy Policy describes the types of information we may collect from you or that you may provide through the website Midi.io and/or the Midi mobile application (together, the “Sites”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. The Sites are owned and operated by Midi.
This Privacy Policy applies to information we collect:
Social Security number and income
Through the Sites.
In email, text, and other electronic messages between you and the Sites.
It does not apply to information collected by:
Us offline or through any other means, including on any other website operated by Midi or any third party (including our affiliates and subsidiaries);
Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Sites.
We may provide additional or different privacy policies that are specific to certain features, services, or activities.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. By interacting with our Sites or providing us with your information, you agree to the collection, use and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Sites. This Privacy Policy may change from time to time. Your continued use of the Sites after we make changes is deemed to be acceptance of those changes, so please check the Sites periodically for updates to this Privacy Policy.
Children Under the Age of 16
Our Sites are not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Sites. We do not knowingly collect Personal Information from children under 16. If you are under 16, do not use or provide any information on the Sites or on or through any of their features. If we learn we have collected or received Personal Information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at privacy@midi.io.
Information We Collect About You
We collect several types of information from and about users of the Sites, including information:
By which you may be personally identified, located or contacted, such as name, postal address, e-mail address, telephone numbers, or any other identifier by which you may be contacted online or offline (“Personal Information”);
That is about you but individually does not identify you;
About your internet connection, the equipment you use to access our Sites and usage details.
The types and categories of Personal Information we collect or process include:
Account and contact information (name, address, email address, phone number, username, etc.);
Geolocation information;
Personal and online identifiers (name, email address, IP address, unique identifiers);
Content/information you provide in your profile, reviews, emails, chats, or other communications;
Biometric information (fingerprints, faceprints, voiceprints, iris/retina scans, keystroke patterns, gait, etc.);
Identity document information (passport, driver’s license number).
How We Collect Your Personal or Other Data
Directly from you when you provide it to us.
We collect information when you interact with the Sites, fill forms, register, subscribe, request services, enter promotions, report problems, contact us, or answer surveys.
Automatically as you navigate through the Sites.
As you interact with the Sites, we may collect usage details, IP address, operating system, browser type, and interaction logs. Automatic technologies help improve the Sites by:
Estimating audience size and usage patterns;
Storing preferences;
Speeding up searches;
Recognizing returning users.
We use:
Cookies: Data files stored on your device through HTTP, HTML5, etc. If you do not change cookie preferences, you consent to collection/use/disclosure.
Web Beacons: Small electronic files for counting visitors, email opens, and ensuring integrity.
You may opt out of automated tracking uses where legally permitted by contacting privacy@midi.io, though some features may stop working.
Automatically as you navigate through the Sites.
We may receive information from business partners or financial institutions providing services through the Sites.
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications are served by third parties that may use cookies, web beacons, or similar tools. These may collect information linked or unlinked to your Personal Information and may track your activity across other websites for targeted advertising. We do not control these technologies.
How We Use Your Information
We use your information to:
Present the Sites and their contents;
Provide requested products/services;
Fulfill purposes for which you provide information;
Send account notices;
Enforce contracts;
Notify about changes;
Enable interactive features;
Model, segment, market, and advertise services;
Perform any use described when information is provided;
Use information with your consent.
Usage data helps us:
Estimate audience size;
Store preferences;
Speed searches;
Recognize returning users.
We may contact you about goods/services that may interest you. We do not sell your Personal Information to unaffiliated third-party marketers.
Disclosure of Your Information
We may disclose aggregated or non-identifying information without restriction.
We may disclose Personal Information:
To subsidiaries and affiliates;
To contractors, service providers, and partners supporting operations;
To provide service levels during/after transactions (repairs, maintenance, warranties, utilities, telecom services, etc.);
To buyers/successors in mergers, divestitures, reorganizations, asset sales, bankruptcies;
To fulfill the purpose for which you provided it;
For any purpose disclosed when provided;
With your consent.
We may also disclose Personal Information:
To comply with legal orders or regulatory requests;
To enforce Terms and Conditions or other agreements;
To protect rights, property, and safety (including fraud prevention and credit risk reduction).
Choices About How We Use and Disclose Your Information
You can control:
Cookies: You may refuse non-essential cookies via browser settings, though some areas may not work.
Location Data: You may block location access in device settings, though some features may fail.
Third-party advertising networks may allow opting out at:
Digital Advertising Alliance — aboutads.info/choices
Network Advertising Initiative — networkadvertising.org/choices
Opting out reduces relevance but does not remove ads.
Your California Privacy Rights
California residents may request information about disclosure of Personal Information to third parties for direct marketing under California Civil Code §1798.83 by emailing privacy@midi.io.
How We Retain Your Personal Data
We retain information as long as necessary and relevant for operations and compliance with law.
Changes to Our Privacy Policy
We may update this Privacy Policy periodically. The “last modified” date indicates the latest revision. Continued use of the Sites constitutes acceptance of changes.
Contact Information
For questions or comments regarding this Privacy Policy or privacy practices, contact privacy@midi.io.